This section explains how to create and bill a new prescription received directly from a patient (paper copy) or via email.
Step 1: Scan or Upload the Prescription
Begin by adding the prescription image to Box Labs.
- Go to the Rx tab.
- In the top-right corner, click the Scan icon to scan the prescription directly into the system.
- Note: In this manual, the Scan button may appear greyed out because no scanner is connected. When properly configured, the button will be active.
- Alternatively, click the Upload icon next to the Scan button to upload a prescription document saved on your computer.
Once the prescription image has been scanned or uploaded, you can proceed with entering and billing the prescription details. Make sure to select the patient after this and then click save at the bottom of the screen.
Step 2: Create the Prescription
- Enter the required prescription details, including:
- Patient name
- Prescriber (doctor)
- Drug name
- Quantity
- Days supply
- Remaining quantity
- Number of refills
- SIG (directions for use)
Step 3: Select Insurance and Submit
- Select the insurance provider the patient would like this prescription billed through, if applicable.
- Click Continue.
- Review the information and submit the prescription to the appropriate insurance provider.
- Click Submit to complete the billing process.
Step 4: Confirm and Finalize
- Once submitted, the prescription will be successfully created and will appear under the Rx History section of the patient’s profile.
- Print any labels and receipts as required.