This section explains how to send a fax directly from Box Labs and confirm that it was successfully delivered.
Step 1: Start a New Fax
- Navigate to the Faxes page.
- Click Send New Fax at the top of the screen.
Step 2: Enter Fax Details
A pop-up window will appear. Complete the following fields:
- Prescriber: Select or enter the prescriber you are faxing.
- Fax Number: Confirm the destination fax number.
- Document: Upload or scan in the document you wish to fax.
Once all information is entered, click Send.
Step 3: Confirm Fax Status
- After sending, navigate to the Outbound Faxes tab.
- Locate the most recent fax (typically the top of the list).
- Check the Status column:
- Success indicates the fax was delivered successfully.
- Any other status may require follow-up or resending.
The fax has now been sent and logged in the system for tracking and record-keeping.