Box Labs makes it easy to identify eligible patients, complete MedsChecks efficiently, and submit billing.
Accessing MedsCheck-Eligible Patients
- Navigate to the Dashboard tab to view all available clinical interventions.
- Select MedsCheck Eligible.
- The list displays patients who are currently eligible for a MedsCheck.
- Patients appear on this list if they:
- Are taking three or more medications
- Are scheduled to come in within the next 2–3 days
- Have visited the pharmacy in the previous 2–3 days
- This list is always current and will not include patients who have recently completed a MedsCheck.
- In this example, there are 16 eligible patients.

- Select the patient you wish to complete a MedsCheck for by clicking on their name.
Alternative Way to Start a MedsCheck
You can also initiate a MedsCheck directly from the patient profile:
- Open the patient profile.
- Click the three-dot menu on the right-hand side.
- Select MedsCheck to begin the process.
Completing the MedsCheck
- Once on the MedsCheck screen, begin filling out the required information.
- You can save your progress at any time by clicking the save button in the top-right corner.
- All dropdown fields are prepopulated to reduce manual entry and minimize errors.
- If needed, you can still type custom entries.

Medications and Patient Information
- Select the drugs discussed during the consultation.
- Navigate to the Patient Info tab.
- The primary care provider field is automatically populated based on the patient’s previous prescribers.
- When a doctor is selected, their phone and fax numbers are automatically filled in from the prescriber profile.
- Complete all required fields.
- Continue moving through each tab until you reach the final section.
Validation and Submission
- The system will check for missing information.
- If any required fields are incomplete, you will be prompted to fill them in before submission.
Finalizing, Signing, and Billing
- During finalization:
- The pharmacist’s signature is automatically prepopulated if it has been saved in the profile.
- You need to get the required patient signature if you don’t have it already.
- Save the MedsCheck.
- Proceed to Adjudicate.
- Enter the required billing information and click Adjudicate.
- The claim will be submitted and billed successfully.

Viewing Completed MedsChecks
- Open the patient profile.
- Go to Patient Documents.
- The completed MedsCheck will appear in the list.
- Click the three-dot menu to view specific sections.
- You may also reopen the MedsCheck by clicking on it here and then select Open All Current MedsCheck Info as PDF.
- This may take a few seconds to load, as the file can be quite large.


