Updating McKesson Credentials In Box Labs
If you are trying to submit an order and keep getting a message that says invalid credentials when submitting an order, proceed with the following steps:
- You will need to change your McKesson password
- Click the settings icon in Box Labs
- Scroll down to McKesson settings
- Change the password
- Scroll back up
- Click save settings
- Then close the Box Labs window and restart it
- You will have to log in and out
Here is a video link to see it in action! You can use control + click to open it or copy / paste the link into your browser!
Quick Tip: You need to be using the same password as the one for Pharmaclick, so if it doesn’t work try to log into there, and then copy the password over to Box Labs.