Help Center
How can we help? πŸ‘‹

ODB Billing Issues

This article provides instructions for initial setup and potential issues related to ODB billing, including entering the ON Number, Prescriber ID, and OCP number.

Initial Setup

First Time Billing? Ensure that your pharmacy ON Number is in settings

Notion image
Β 

Also to Bill Any Clinical service you must be logged in as a pharmacist and the pharmacists OCP licence number must be in setup in their profile.

Click On Profile Icon β†’ My Account β†’ Enter Prescriber ID = 09 β†’ Enter OCP #

Notion image
Notion image
Β 
Β 

Other Potential Problems

When billing any Clinical Intervention - eg. Covid Test, Flu Shot, Naloxone Kit etc

  1. Ensure HC number entered and then click Adjudicate
  1. If you get an ERROR - enter β€œS” under carrier ID, and ensure β€œPS” & β€œML” is entered under intervention codes. (need to be UPPER CASE)
Did this answer your question?
😞
😐
🀩