Setup & Install
How to install on Mac and PC / Windows, Anydesk Installation
2 Articles
POS Basics
Adding a new item, editing existing items, refunds, free sale, payout, UPC barcodes, Adding Users, Direct Wholesale Ordering
13 Articles
Clinical Interventions
Medschecks, Walk-In Vaccines, Calendly, Linking Consent Forms, Scheduling, Reverse Billing On A Service
8 Articles
Reports & Other Features
Text, Email, HST, Tax Report, Pricing Strategy
4 Articles
Troubleshooting
Cash Drawer Won’t Open, Payment Terminal Issues, ODB Billing, Sync Server
6 Articles
Suggested Articles
Installation for Mac/PC
Brief guide on how to install on a new device for Mac or PC
Training Video - Point Of Sale
A video containing all of the information necessary to efficiently use Box POS.
Add A New Item
How to add a new item to the POS
On Hold Transactions
Put transactions on hold while customers get their wallet or delivery drivers pick up the funds.
Refunds And Voids
Refund a processed transaction or void a mistake.
Free Sale & Pay Out
Instructions on how to do a manual item entry either charging or paying out the customer.
End of Day Procedures
The steps needed to perform an end of day settlement and report.
Payment Terminal Setup
Step by step instructions to integrate a Desk 5000 terminal with Box.
UPC Barcode Labels
Everything you need to know about printing UPC labels within Box.
Direct Wholesale Ordering
Instructions on how to place orders to your McKesson or K&F account from within Box.
Adding Users
How to add users and manage permissions within your pharmacy.
Password Reset
Forgot your password? This article will take you to the reset page.
Consumables
Item numbers regarding receipt printer paper on McKesson or K&F.
Medschecks
A description for your article
Walk-In Vaccines
Another cool article description
Calendly - Linking Box
How to link Calendly with Box to seamlessly manage appointments for your pharmacy.
Calendly - Setting Up Availability
Instructions on how to update and change your availability in Calendly.
Setting up Minor Ailments Scheduling
Calendly minor ailment scheduling integration
Mapflow Integration
Connecting your Mapflow account to your Box account
Text & Email
A description for your article
On Accounts
Another cool article description
HST / Tax Report
How to print an HST / Tax report from Box.
Pricing Strategy
Everything you need to know about setting up pricing strategies for your pharmacy.
Cash Drawer Won’t Open
This article provides troubleshooting steps for when the cash drawer won't open.
Payment Terminal Setup
This article provides step by step instructions regarding how to set up and integrate a Desk 5000 payment terminal with Box.
Sync Server Problems
This article guides users through updating and enabling sync server on the Box platform for accurate data on the POS terminal and server computer.
Internet Issues
This article describes how to use your iPhone as a hotspot during times when your pharmacy LAN is down.